FREQUENTLY ASKED QUESTIONS

Does Happy Kids Inflatables have liability-insurance?

Absolutely. We are insured with at least enough liability insurance ($2,000,000) to do business with the Hillsborough County School Board, the parks and recreation department, business corporations, and other organizations or association's that require their vendors to be insured and are able to provide proof of liability insurance.

What areas does Happy Kids Inflatables service?

We will deliver to anywhere between Riverview and Lakeland. We will occasionally deliver outside of these areas depending on the size of the rental and our rental bookings. We may need to charge a reasonable delivery fee depending on the destination.

Does Happy Kids Inflatables ever offer any specials?

Yes, Please go to our Specials page and check out how you can save with package deals.

We feel that our everyday prices are very competitive. However, if you find a lower price on a similar item we will match it or beat it. We do give special quotes for events requiring multiple items. Please ask.

Does Happy Kids Inflatables require a deposit?

No. We simply ask that you give us as much notice as possible if you need to cancel a reservation.

How far in advance can I reserve a Jumper or Slide?

You can reserve an inflatable at anytime up to a year in advance. Most of the time, we will have an inflatable available for your event, but, as the saying goes, the early bird gets the worm. If you would like a specific item, we recommend that you call as soon as you know the date of the event. The earlier you make your reservation the better your chances are of getting your first choice. We appreciate as much advance notice as you can offer, but we will do our best to work with you even if it's a last-minute request.

What about delivery and set-up. Who does the work?

We do all the work. Happy Kids Inflatables is a professional full-service inflatable rental company.

How long can I keep the Inflatable?

Your rental is for the day(s) of your event. Typically, we make deliveries in the morning and return to pick-up the equipment before sunset. Our delivery goal is to arrive at least 1 hour before your event starts and pick-up within an hour after the event. We do understand that sometimes this is not possible or it is inconvenient for you, so we will make the delivery at a time that best serves you. Serving your needs is Happy Kids Inflatables' first priority.

What type of surface can you setup the Inflatable on?

We can set-up an inflatable on many surfaces (grass, asphalt, concrete, inside, outside, etc.). It is very important that the location is flat, level, and smooth. It is also imperative that the location allows for overhead clearance from any trees, power-lines, is free of debris, and is easily accessible. Additionally, it is very important to let us know the type of surface, so we can bring the correct anchor system to the jobsite. We will anchor the unit either by driving stakes into the ground or by using sandbags where stakes cannot be used. When you make the reservation, we will make sure to ask you these questions.

How much space is required for setup and proper use?

Generally, a 20-foot by 20-foot area is sufficient for most standard bouncers. It is ideal that there be at least a 5 foot buffer zone around all Inflatables. Most of our Inflatables are different dimensions. You will find the dimensions on the website next to the specific inflatable. We will discuss the required dimensions when you call for a reservation.

Can an inflatable be setup indoors?

Absolutely! We love indoor set-ups. There will need to be a doublewide door allowing access of the large inflatable roll-ups. There will also need to be a tall ceiling to allow for overhead clearance of the Inflatables when erect. If you have access to an indoor gymnasium or conference room, there is no need to be concerned with inclement weather conditions.

What is Happy Kids Inflatables' policy on inclement weather?

Bouncers can be slippery if they get wet. To avoid injuries, children should exit moonwalks while it is raining. The bouncer can be dried out with towels once it stops raining. It is the customer's responsibility to ensure the children's safety in the event of adverse weather. Inflatables must be deflated when there are winds in excess of 20mph.

Regarding delivery and set-up; Most of the time if the weather is forecast to be adverse, but has not arrived, we will leave it up to the customer as to whether to deliver the Inflatables or not. If there is a bad storm in the area, we will call you before we depart with your delivery. If you would like to reschedule due to bad weather, we ask that you call us as soon as you decide. In the event we do not hear from you, we will assume that the weather is clear in your area and will be there to set-up your event and payment will be due. Once the unit(s) are set-up no refunds will be issued. In the event that the equipment is set-up we ask that you observe the weather and the weather forecasts and make every effort to maintain the equipment in a safe manner in the event that it rains, thunderstorms, etc. If the weather is not cooperating on the day of your reservation, please call us at least 2 hours before your scheduled delivery time and we will be happy to work with you to reschedule your reservation. If you decide to cancel and not reschedule we hope you will consider using Happy Kids Inflatables in the future.

How many kids can be in the moonwalks at one time?

The moonwalks/bounce houses can hold approximately 8-10 children under 9 years old at a time, 5-7 children 9-12 years old, 3-4 children 13-15 years old & 2-3 older than 16. Our bouncers have an 800-1000lb capacity. Limits are to be followed for the children's safety.

Do I need to provide anything or do anything special?

Aside from showing the delivery person the location to set-up and showing him/her the electrical source, no. We will provide and set up all necessary equipment. The blower will need to be located within 100 feet of a designated, grounded, 3-prong, 110v, 20amp, standard electrical outlet. Also, to keep the setup process quick and efficient, please clear the area of any debris, animal droppings, or hazardous material.

What happens if I need to cancel or reschedule my reservation?

We ask that you reschedule and not cancel your reservation. If you need to cancel or reschedule your inflatable rental, please call us as soon as possible. We understand that things come up and we will work with you to choose another day if you decide to reschedule. If you decide to cancel and not reschedule please consider calling Happy Kids Inflatables for your next event. If we have already delivered your rental we cannot accept a cancellation.

How do I make a reservation?

You can make a reservation by calling us at 813-965-4241 or 863-844-1922.